Privacy Policy

This Privacy Policy explains how Catdi, Inc., doing business as EDDM2GO ("EDDM2GO," "we," "us"), collects, uses and protects personal information when you use EDDM2GO.com and our services.

1. Information We Collect

When you place an order, create an account, or contact us, we collect personal information necessary to fulfill your request. This may include:

• Contact information — name, email address, phone number, and mailing address
• Payment information — credit card details processed securely through Stripe; we do not store full card numbers on our servers
• Order details — product selections, uploaded artwork files, shipping addresses, and order history
• Account credentials — email and hashed password if you create an account
• Usage data — pages visited, browser type, device information, and IP address collected automatically through server logs

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your print orders
• Communicate order status, shipping updates, and delivery confirmations
• Provide customer support and respond to inquiries
• Improve our website, products, and services
• Send transactional emails related to your orders
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Third-Party Services

We use trusted third-party services to operate our business. These partners only receive the minimum information necessary to perform their functions:

• Stripe — payment processing. Stripe's privacy policy governs the handling of your payment data.
• 4over, Inc. — print fulfillment. We share order details and shipping addresses with our print manufacturing partner to produce and ship your products.
• USPS / UPS / FedEx — shipping carriers receive your name and shipping address to deliver your order.
• EDDMeasy — EDDM route selection and mailing services for Every Door Direct Mail orders.

4. Cookies

Our website uses essential cookies to maintain your session, remember your cart, and keep you logged in. We do not use third-party advertising or tracking cookies. You may disable cookies in your browser settings, but some site functionality may be affected.

5. Data Security

We implement industry-standard security measures including SSL/TLS encryption for all data in transit, hashed and salted passwords, and secure server infrastructure. Payment information is handled entirely by Stripe and never touches our servers in raw form.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and personal data at any time.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of non-essential communications

To exercise any of these rights, contact us using the information below.

8. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

• Catdi, Inc., doing business as EDDM2GO
• Email: cs@eddm2go.com
• Phone: (346) 306-EDDM (3336)