Production timing

EDDM Turnaround Times

Turnaround — production time — is how long it takes to print and prepare your order once your artwork is approved and your order is paid. You choose it for each order, and you see the resulting mail or ship date before you pay.

How production time works

  1. You choose the production time

    When you configure your order, the configurator lists the production times offered for that exact size. The standard option is the slowest and lowest-priced; faster options cost more.

  2. The clock starts at approval

    Production time begins when your artwork is approved and your order is paid — not when you place it. A person on our team checks every order before it is released to print.

  3. Beat the noon cutoff

    Approved and paid before 12:00 PM Central starts the clock that business day. At or after noon, it starts the next one. The same cutoff applies to every production speed.

  4. See the date before you pay

    Before checkout you see the date your mailing goes to USPS (Full Service) or ships to you (Print Only), worked out from the production time you picked.

How EDDM Full Service works in four steps: pick your routes on the map, upload and approve a proof, a person reviews the order before we print and bundle by route, then USPS delivers to every door on your routes
Where production sits in a Full Service order: after you approve the proof and a person reviews the order, before the mailing goes to USPS. A print-ready file (check it with the free file checker) keeps the clock from waiting on fixes.

Where to see the options for your piece

The production times offered depend on the size, stock and quantity, so there is no single table that is true for every order. Pick your size and the configurator shows every option offered for it, with its price and the date it gives you.

Business days exclude weekends and holidays.

What can add time

  • Bundling and folding are extra production steps. When you choose them, the date shown before you pay already includes them.
  • Artwork that needs fixing — the clock starts at approval, so a file that needs changes pushes the start.
  • Holidays are not business days and can shift estimates.
Production time is production only — add delivery. Your in-home date is production plus delivery. See EDDM2GO shipping & delivery for how mailing (Full Service) and shipping to you (Print Only) work.

Ready to start?

Pick your routes and see the price and mail date for your exact piece before you pay.