28711 ZIP Code, Black Mountain, NC

28711 is a ZIP code in Black Mountain, North Carolina — mostly in Buncombe County (79% of its land), with smaller parts in McDowell and Rutherford counties. It covers 104 square miles of land. The closest ZIP codes are 28770, 28757 and 28762. 12,663 people live here in 5,107 households. With about 122 people per square mile it is lightly settled, and most homes are owner-occupied (72%). Median household income is $74,761, close to the North Carolina median of $72,388; the median age is 55.2, older than most ZIP codes.

Quick facts

Key figures

MeasureValue
Residents12,663
Households5,107
Median household income$74,761
Income per person$48,929
Median age55.2
Homeowners71.7%
Median home value$370,200
Median rent$1,567
Bachelor's degree or higher54.1%
Average commute (minutes)22.3
Households with kids under 1817.2%
Moved in the past year13.2%
Below the poverty line8.1%
Broadband internet79.7%
Speak a non-English language at home2.9%

Household income

% of householdsValue
<$10K2.4%
$10–15K5.0%
$15–25K7.1%
$25–35K10.7%
$35–50K11.2%
$50–75K13.9%
$75–100K16.1%
$100–150K16.6%
$150–200K6.3%
$200K+10.8%

Age

% of all residentsValue
<107.9%
10–196.7%
20–243.2%
25–3410.0%
35–4410.8%
45–5411.2%
55–6417.0%
65–7416.9%
75+16.3%

Tenure

% of housing unitsValue
Owned, with mortgage27.7%
Owned outright22.3%
Rented19.6%
Vacant30.4%

Type of building

% of housing unitsValue
Detached house78.2%
Townhome2.9%
2–4 units2.6%
5–19 units5.5%
20+ units2.2%
Mobile / other8.5%

Businesses in 28711

457 business establishments with 6,467 employees (ZIP Codes Business Patterns 2023).

EDDM carrier routes

28711 has 11 USPS carrier routes with 7,180 residential and 434 business mailboxes. Open the EDDM route map.

Carrier routes in 28711

28711 has 11 USPS carrier routes (6 city (C), 4 rural (R), 1 highway contract (H)) with 7,180 residential and 434 business mailboxes. Routes range from 108 homes (R004) to 993 homes (H060); the median route has 711 homes. The Census counted 5,107 households in 28711 (2020–2024 average); USPS counts current mailboxes, including new and vacant homes.

Homes per routeRoutes
1–2492
250–4990
500–7495
750–9994
1,000–1,4990
1,500+0

Best routes in 28711 for…

Most businesses

For B2B offers: office supplies, cleaning, IT, catering and commercial services.

  1. Route C005 — USPS business mailboxes 126, 504 homes
  2. Route C006 — USPS business mailboxes 117, 197 homes
  3. Route C003 — USPS business mailboxes 46, 749 homes
  4. Route R004 — USPS business mailboxes 41, 108 homes
  5. Route C002 — USPS business mailboxes 34, 766 homes

Select these 5 routes on the route map

Every carrier route in 28711

RouteTypeHomesBusinessesEst. median incomeEst. ownersEst. families with kidsEst. moved in past year
C001City86720$80,264———
C002City76634$35,000———
C003City74946$90,184———
C004City6879$88,083———
C005City504126$90,184———
C006City197117$80,264———
H060Highway contract9938$73,563———
R001Rural7119$24,732———
R002Rural9263$60,174———
R003Rural67221$73,563———
R004Rural10841$73,563———

Income, owners, families and movers are estimates for each route (how we estimate them); mailbox counts are current USPS figures. Open 28711 on the EDDM route map.

How route demographics are estimated

Mailbox counts come from USPS; demographics are estimates

The number of homes and businesses on each carrier route is the current USPS EDDM count. The Census Bureau does not publish figures for carrier routes, so income, homeownership, ages, families, movers and housing age on a route are EDDM2GO estimates built from Census block groups (neighborhood areas of roughly 600 to 3,000 people).

How a route gets its figures: the block-group length-share method

We trace each route's streets every 25 meters and record which block group each stretch falls in. The route's homes are spread along its streets in proportion to length, so a route with 60% of its street length in one block group is assumed to have 60% of its homes there. Each block group then contributes its Census counts in proportion to the share of its housing units that sit on the route (capped at the whole block group). Medians are recalculated from the combined income, home-value and age brackets, the way the Census Bureau computes them, not averaged.

Margins of error

Census survey figures carry a margin of error at 90% confidence; we carry it through the calculation and show it as ±. Our margins treat the route-to-block-group split as exact, so the real uncertainty is larger. Routes with fewer than 100 estimated households, large margins, or streets we could not place are flagged.

Different years

USPS mailbox counts are current. Census figures are 5-year averages for 2020–2024, so a new subdivision may have more homes on the route today than the Census counted. Use the route figures to compare routes with each other, not as an exact head count.

Why some routes show identical figures

Two routes that run through the same block group get the same percentages and medians, because the Census publishes one set of figures for the whole block group. Their mailbox counts still differ, and those are exact.

Route and mailbox counts: USPS EDDM route data. Route demographics: EDDM2GO estimates from U.S. Census Bureau American Community Survey 5-year block-group data (2020–2024) and 2024 cartographic block-group boundaries. This product uses the Census Bureau Data API but is not endorsed or certified by the Census Bureau.

Nearby ZIP codes

Areas that include 28711

Where it ranks

Mail every home in 28711

Route counts on this page price as Full Service 6.5 × 9 postcards: we print, bundle by carrier route and hand the mailing to USPS. Prefer to take it to the Post Office yourself? Print only costs less and you pay postage at drop-off.

EDDM guides

ZIP code statistics describe the Census ZIP Code Tabulation Area (ZCTA) 28711, which approximates the USPS ZIP code area. Census figures: American Community Survey 5-year estimates, 2020–2024.

Frequently asked questions

What city is 28711 in?
28711 is a Black Mountain, NC mailing address. By land area, 6% lies inside Black Mountain; the rest is outside any Census-defined city or community.
What county is 28711 in?
28711 is mostly in Buncombe County (79% of its land), with smaller parts in McDowell and Rutherford counties.
What is the population of 28711?
About 12,663 people (±555), according to the Census Bureau's American Community Survey 5-year estimates for 2020–2024. The 2020 Census counted 14,047.
What is the median household income in 28711?
$74,761 (±$14,770), compared with $72,388 for North Carolina as a whole. Half the households in the ZIP code earn more and half earn less.
How many carrier routes and mailboxes are in 28711?
11 USPS carrier routes with 7,180 residential and 434 business mailboxes (7,612 in all), from the route data stored by EDDM2GO. An EDDM mailing can target any combination of these routes.
What ZIP codes are near 28711?
The closest, measured center to center: 28770 (1.5 mi), 28757 (3.7 mi, Montreat), 28762 (5.1 mi, Old Fort), 28730 (7 mi, Fairview), 28778 (7.3 mi, Swannanoa) and 28735 (9.7 mi, Gerton).

This product uses the Census Bureau Data API but is not endorsed or certified by the Census Bureau.